In this role, you are the first point of contact for our office, you will play an important role in creating a welcoming and professional experience for visitors, callers and internal stakeholders, while supporting the smooth running of daily office administration.

What the role is?

• Greet and assist visitors in a courteous and professional manner, ensuring a positive front-desk experience.
• Handle incoming calls, transfer enquiries to appropriate departments and take accurate messages when required.
• Manage visitor registration, visitor passes and related front-desk security procedures.
• Coordinate incoming and outgoing mail, courier deliveries and related records.
• Provide general administrative and clerical support, including filing, document storage and name card ordering.
• Assist with meeting room arrangements and maintain the reception area, boardroom and meeting rooms in good order.
• Support senior management and internal meetings with hospitality arrangements when required.
• Perform other ad hoc duties as assigned by the supervisor.

Who we look for?

• DSE, Form 5 or equivalent qualification.
• Relevant experience in receptionist, front desk, customer service or administrative support roles is preferred.
• Good communication skills in both English and Chinese, including Putonghua.
• Proficiency in Microsoft Office and Chinese word processing.
• Pleasant, polite and service-oriented personality with a professional telephone manner.
• Detail-minded, responsible, organised and able to work independently.