What the role is?
- Coordinate and deliver product, sales, onboarding, professional development and other learning programmes.
- Assist in developing practical and engaging learning materials for classroom, virtual and digital delivery.
- Work with agency leaders, internal departments and external facilitators to identify learning needs and ensure smooth programme execution.
- Support programme administration, including scheduling, logistics, attendance and CPD records, evaluation and reporting.
- Facilitate workshops, role-plays, group activities and experiential learning sessions.
- Monitor learner feedback and programme outcomes and recommend improvements.
- Ensure that learning activities and materials meet relevant internal, regulatory and compliance requirements.
- Support ad hoc learning projects and business initiatives as required.
Who we look for ?
- Degree holder in Business, Finance, Human Resources, Education or a related discipline.
- 4-6 years of relevant experience in training, learning and development, sales, product marketing, insurance, financial services or people development.
- Candidates from life insurance, general insurance, agency, brokerage, bancassurance, corporate training or experiential learning backgrounds are welcome.
- Good presentation, facilitation, communication and programme coordination skills.
- Insurance or financial services qualifications or licensing-related examinations, such as IIQE, MPF, FLMI, CFP or equivalent, would be an advantage.
- Learning, behavioural, coaching or facilitation qualifications, such as NLP, DISC, MBTI, counselling, professional coaching or LEGO® SERIOUS PLAY®, would also be an advantage.
- Familiarity with Learning Management Systems, digital learning platforms or AI-enabled productivity tools is preferred.
- Good command of spoken and written Cantonese, English and Mandarin.
Personal Information Collection Statement
At Chow Tai Fook Life Insurance Company Limited (“the Company”) we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance”).
The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.
Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.
Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.