What the role is?

• Plan, coordinate, and execute customer events for the affluent loyalty program. 
• Support content management for the program’s website and mobile app.
• Liaise with internal stakeholders and external partners to ensure smooth delivery of loyalty campaigns and events.
• Manage on-site event setup and operations.
• Collaborate with Customer Relationship Officers to ensure high-quality customer communications, seamless end-to-end processes, and effective post-event follow-up.
• Handle customer enquiries related to loyalty program offers and benefits.
• Coordinate offer redemption logistics and partner arrangements. 
• Support projects and ad-hoc assignments as directed by the Team Head.

What are we looking for?   

• Bachelor’s degree in Marketing, Event Management, Business Administration, or a related discipline.
• Minimum 5 years of relevant experience in event planning or marketing, preferably within a marketing agency, exhibition, or event company.
• Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Highly self-motivated, detail-oriented, and capable of managing multiple priorities.
• Good analytical and problem-solving skills.
• Willingness to travel overseas and work weekends when required for event execution.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Fluent in written and spoken English and Chinese (Cantonese and Putonghua).

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited (“the Company”) we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance”).

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.